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Ferro, E., J. R. Gil-Garcia, and N. C. Helbig, "The Role of IT Literacy in Defining Digital Divide Policy Needs", Government Information Quarterly, vol. 28, no. 1: Elsevier Inc., pp. 3–10, 2011.
Ferro, E., and M. Osella, "Eight Business Model Archetypes for PSI Re-Use", Open Data on the Web Workshop, Google Campus, London (United Kingdom), 2013.
Ferro, E., E. Loukis, Y. Charalabidis, and M. Osella, "Analyzing the Centralised Use of Multiple Social Media by Government from Innovations Diffusion Theory Perspective", Electronic Participation (ePart), Koblenz (Germany), Springer Verlag, pp. 95-180, 09/2013.
Ferro, E., J. R. Gil-Garcia, and N. C. Helbig, "The Digital Divide Metaphor: Understanding Paths to IT Literacy", eGov07 Proceedings, vol. 4656: Springer Verlag, 2007.

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